---
title: "NHS Record Retention: Essential Guidelines"
description: In this article we explain what happens to your NHS records and your other printed retained data when you're no longer using the material.
---

[mailto:](mailto:)

- [0845 50 50 003](tel:08455050003)
- [boxtransfer@cas.ltd](mailto:boxtransfer@cas.ltd)
- [Scan On Demand](https://scanondemand.cas.ltd/login.php)
- [Online Login](https://boxtransfer.clarksarchivestorage.com/scripts/psonlineisapi.dll/9aufxDRZpnGiOwrcLNwYfRwV7OO/)

[![CAS Digital & Archive Document Storage](https://www.cas.ltd/hubfs/raw_assets/public/CAS_Dec2020/images/logo.png "CAS Digital & Archive Document Storage")](https://www.cas.ltd/)

- [Document Storage](https://www.cas.ltd/document-storage/business-document-storage/)

    - [Document Storage](https://www.cas.ltd/document-storage/business-document-storage/)

          - [Document Storage](https://www.cas.ltd/document-storage/document-storage-service)
          - [Archive Storage](https://www.cas.ltd/document-storage/archive)
    - [Digital Storage](https://www.cas.ltd/digital-storage/digital-documents)

          - [Digital Document Storage](https://www.cas.ltd/digital-storage/digital-documents)
          - [CAS Cloud](https://www.cas.ltd/digital-storage/cas-cloud)
          - [Live File Storage System](https://www.cas.ltd/digital-storage/live-file-storage)
    - [Document Scanning](https://www.cas.ltd/digital-storage/digital-documents)

          - [Scanning on Demand](https://www.cas.ltd/document-scanning/scanning-on-demand)
          - [Bulk Scanning](https://www.cas.ltd/document-scanning/bulk-scanning)
          - [Medical Records Scanning](https://www.cas.ltd/document-scanning/medical-records-scanning)
- [Shredding & Disposal](https://www.cas.ltd/shredding/document-shredding)

    - [Shredding](https://www.cas.ltd/shredding/document-shredding)

          - [Document Shredding](https://www.cas.ltd/shredding/document-shredding)
          - [Bulk Shredding](https://www.cas.ltd/shredding/bulk-shredding)
          - [Medical Document Shredding](https://www.cas.ltd/shredding/medical-document-shredding)
    - [Disposal](https://www.cas.ltd/disposal/it-equipment)

          - [Box Recycling](https://www.cas.ltd/disposal/box-recycling)
          - [Disposal of IT Equipment](https://www.cas.ltd/disposal/it-equipment)
          - [Printer Disposal](https://www.cas.ltd/disposal/printers)
- [Boxes & Supplies](https://www.cas.ltd/boxes/document-storage-boxes)

    - [Boxes](https://www.cas.ltd/boxes/document-storage-boxes)

          - [Document Storage Boxes](https://www.cas.ltd/boxes/document-storage-boxes)
          - [Triple Walled Corrugated Boxes](https://www.cas.ltd/boxes/triple-walled-corrugated-boxes)
          - [Lloyd George Boxes](https://www.cas.ltd/boxes/lloyd-george-boxes)
    - [Office Supplies](https://www.cas.ltd/office-supplies/office-supplies)

          - [Office Supplies](https://www.cas.ltd/office-supplies/office-supplies)
          - [Office Removals and Storage](https://www.cas.ltd/office-supplies/office-removals-and-storage)
          - [Virtual Post Room](https://www.cas.ltd/office-supplies/virtual-post-room)
          - [PPE Santising Products](https://www.cas.ltd/office-supplies/ppe-sanitising-products)
          - [Document Storage Bags](https://www.cas.ltd/office-supplies/document-storage-bags)
- Industries

    - [Medical Records](https://www.cas.ltd/industries/medical-records-storage)
    - [Financial Records](https://www.cas.ltd/industries/financial-records-storage/)
    - Business

          - [Business Documents](https://www.cas.ltd/industries/business-document-storage)
          - [SME Document Storage](https://www.cas.ltd/document-storage/sme)
    - Education

          - [School Documents](https://www.cas.ltd/industries/school-document-storage)
          - [University Documents](https://www.cas.ltd/industries/university-document-storage)
- [Blog](https://www.cas.ltd/blog)
- [Contact Us](https://www.cas.ltd/contact)

    - Where to Find Us

          - [Essex](https://www.cas.ltd/where-to-find-us/essex)
          - [London](https://www.cas.ltd/where-to-find-us/london)
          - [Kent](https://www.cas.ltd/where-to-find-us/kent)
          - [Hertfordshire](https://www.cas.ltd/where-to-find-us/hertfordshire)
          - [Surrey](https://www.cas.ltd/where-to-find-us/surrey)
          - [Norwich](https://www.cas.ltd/where-to-find-us/norwich)
          - [Slough](https://www.cas.ltd/where-to-find-us/slough)
          - [Oxford](https://www.cas.ltd/where-to-find-us/oxford)
          - [Reading](https://www.cas.ltd/where-to-find-us/reading)
          - [Northampton](https://www.cas.ltd/where-to-find-us/northampton)
          - [Cambridge](https://www.cas.ltd/where-to-find-us/cambridge)
          - [Ipswich](https://www.cas.ltd/where-to-find-us/ipswich)
          - [Southend-On-Sea](https://www.cas.ltd/where-to-find-us/southend)
          - [Basildon](https://www.cas.ltd/where-to-find-us/basildon)
          - [Chelmsford](https://www.cas.ltd/where-to-find-us/chelmsford)
    - Important Information

          - [Retention Schedule](https://www.cas.ltd/retention-schedule)
          - [Data and Document Retention](https://www.cas.ltd/data-and-document-retention)
          - [GDPR Guide](https://www.cas.ltd/data-gdpr-guide)
    - [About Us](https://www.cas.ltd/about)

          - [About Us](https://www.cas.ltd/about)
    - [Contact Us](https://www.cas.ltd/contact)

          - [Contact Us](https://www.cas.ltd/contact)

- [Document Storage](https://www.cas.ltd/document-storage/business-document-storage/)

    - [Document Storage](https://www.cas.ltd/document-storage/business-document-storage/)

          - [Document Storage](https://www.cas.ltd/document-storage/document-storage-service)
          - [Archive Storage](https://www.cas.ltd/document-storage/archive)
    - [Digital Storage](https://www.cas.ltd/digital-storage/digital-documents)

          - [Digital Document Storage](https://www.cas.ltd/digital-storage/digital-documents)
          - [CAS Cloud](https://www.cas.ltd/digital-storage/cas-cloud)
          - [Live File Storage System](https://www.cas.ltd/digital-storage/live-file-storage)
    - [Document Scanning](https://www.cas.ltd/digital-storage/digital-documents)

          - [Scanning on Demand](https://www.cas.ltd/document-scanning/scanning-on-demand)
          - [Bulk Scanning](https://www.cas.ltd/document-scanning/bulk-scanning)
          - [Medical Records Scanning](https://www.cas.ltd/document-scanning/medical-records-scanning)
- [Shredding & Disposal](https://www.cas.ltd/shredding/document-shredding)

    - [Shredding](https://www.cas.ltd/shredding/document-shredding)

          - [Document Shredding](https://www.cas.ltd/shredding/document-shredding)
          - [Bulk Shredding](https://www.cas.ltd/shredding/bulk-shredding)
          - [Medical Document Shredding](https://www.cas.ltd/shredding/medical-document-shredding)
    - [Disposal](https://www.cas.ltd/disposal/it-equipment)

          - [Box Recycling](https://www.cas.ltd/disposal/box-recycling)
          - [Disposal of IT Equipment](https://www.cas.ltd/disposal/it-equipment)
          - [Printer Disposal](https://www.cas.ltd/disposal/printers)
- [Boxes & Supplies](https://www.cas.ltd/boxes/document-storage-boxes)

    - [Boxes](https://www.cas.ltd/boxes/document-storage-boxes)

          - [Document Storage Boxes](https://www.cas.ltd/boxes/document-storage-boxes)
          - [Triple Walled Corrugated Boxes](https://www.cas.ltd/boxes/triple-walled-corrugated-boxes)
          - [Lloyd George Boxes](https://www.cas.ltd/boxes/lloyd-george-boxes)
    - [Office Supplies](https://www.cas.ltd/office-supplies/office-supplies)

          - [Office Supplies](https://www.cas.ltd/office-supplies/office-supplies)
          - [Office Removals and Storage](https://www.cas.ltd/office-supplies/office-removals-and-storage)
          - [Virtual Post Room](https://www.cas.ltd/office-supplies/virtual-post-room)
          - [PPE Santising Products](https://www.cas.ltd/office-supplies/ppe-sanitising-products)
          - [Document Storage Bags](https://www.cas.ltd/office-supplies/document-storage-bags)
- Industries

    - [Medical Records](https://www.cas.ltd/industries/medical-records-storage)
    - [Financial Records](https://www.cas.ltd/industries/financial-records-storage/)
    - Business

          - [Business Documents](https://www.cas.ltd/industries/business-document-storage)
          - [SME Document Storage](https://www.cas.ltd/document-storage/sme)
    - Education

          - [School Documents](https://www.cas.ltd/industries/school-document-storage)
          - [University Documents](https://www.cas.ltd/industries/university-document-storage)
- [Blog](https://www.cas.ltd/blog)
- [Contact Us](https://www.cas.ltd/contact)

    - Where to Find Us

          - [Essex](https://www.cas.ltd/where-to-find-us/essex)
          - [London](https://www.cas.ltd/where-to-find-us/london)
          - [Kent](https://www.cas.ltd/where-to-find-us/kent)
          - [Hertfordshire](https://www.cas.ltd/where-to-find-us/hertfordshire)
          - [Surrey](https://www.cas.ltd/where-to-find-us/surrey)
          - [Norwich](https://www.cas.ltd/where-to-find-us/norwich)
          - [Slough](https://www.cas.ltd/where-to-find-us/slough)
          - [Oxford](https://www.cas.ltd/where-to-find-us/oxford)
          - [Reading](https://www.cas.ltd/where-to-find-us/reading)
          - [Northampton](https://www.cas.ltd/where-to-find-us/northampton)
          - [Cambridge](https://www.cas.ltd/where-to-find-us/cambridge)
          - [Ipswich](https://www.cas.ltd/where-to-find-us/ipswich)
          - [Southend-On-Sea](https://www.cas.ltd/where-to-find-us/southend)
          - [Basildon](https://www.cas.ltd/where-to-find-us/basildon)
          - [Chelmsford](https://www.cas.ltd/where-to-find-us/chelmsford)
    - Important Information

          - [Retention Schedule](https://www.cas.ltd/retention-schedule)
          - [Data and Document Retention](https://www.cas.ltd/data-and-document-retention)
          - [GDPR Guide](https://www.cas.ltd/data-gdpr-guide)
    - [About Us](https://www.cas.ltd/about)

          - [About Us](https://www.cas.ltd/about)
    - [Contact Us](https://www.cas.ltd/contact)

          - [Contact Us](https://www.cas.ltd/contact)

# How Long Do NHS Records Have To Be Kept For?

If you work in any part of the National Health Service (NHS), you're inevitably going to have to work with paperwork as well as patients. Medical notes, meeting minutes, financial receipts, equipment logs, and visual media (such as X-Ray slides) are all part and parcel of delivering efficient, effective healthcare. Once these documents have served their day-to-day purpose, they become known as medical records.

 

What happens to these records and your other printed retained data when you're no longer using the material? And what happens when the medical records you've created are truly historic and are no longer relevant to patient care or departmental management? How long do they need to be held for?

[![Contact Us Now](https://no-cache.hubspot.com/cta/default/8508503/a9c71648-0fbc-414a-a650-278700f7391b.png)](https://cta-redirect.hubspot.com/cta/redirect/8508503/a9c71648-0fbc-414a-a650-278700f7391b)

## What Is A Record Retention Schedule?

At Clark's Archival Storage (CAS) Limited, we specialize in the secure retention, security, and cataloging of all types of NHS medical records. We'll hold on to them for our healthcare clients and make sure they're safe and ready for access until they're no longer needed. We do this by creating a document known as a [Record Retention Schedule](https://www.cas.ltd/blog/importance-of-record-retention-schedules) (RRS).

The RRS outlines why each type of document needs to be kept, the minimum legal (or recommended) time it should be kept in storage, and how historic documents should be categorized while in storage.

If you're storing records with us, it's a good idea to assign a dedicated RRS officer to make sure that your department is fully compliant with our specs. You can find our full list of recommended criteria and retention timescales for different types of documents here.

 

## Why Do I Need To Keep NHS Records In Storage?

If you're administering paperwork in any part of the NHS, there are four reasons you need to keep hold of an archived document past its use-by date.

### 1) Auditing

If your workplace is audited for health and safety, financial reasons, or to measure performance, you'll need to provide copies of logistical and financial records to your auditors. Failing to show these documents might result in fines or black marks against your performance rating. Audit records can include delivery receipts and stock logs. This applies to both public and private receipts.

You will usually need to retain financial NHS documents for up to three years.

### 2) Corporate

Staff administration documents, important correspondence, meeting notes, and payroll logs should be retained for legal reasons. Being able to cite historic documents may help improve your overall management and aid in resolving disputes or information retrieval. Health and safety documentation (e.g. risk assessments, accident logs) should also be retained.

These NHS records should be stored securely for up to three years.

### 3) Legal

UK law requires that any personal medical records made by the NHS MUST be retained for a minimum of twelve years. This applies to private healthcare providers and employers using medical records as well.

NHS policy set out by the Department of Health also requires that certain medical records are retained in storage for reference until strict set deadlines pass. These can be a set number of years or a specific milestone in the patient's development (e.g. eighteen years of age). Some records need to be retained for a very long time e.g. dental records must be held for a minimum of thirty years before destruction can be authorized.

Each one of our NHS clients has different criteria that we apply to their record deposits. For a comprehensive set of NHS criteria (legal and policy-based), the [Department of Health's](https://www.cas.ltd/blog/secure-off-site-medical-records-storage) current guidance is available online to read for free.

### 4) Miscellaneous Patient/Professional Requests

If requested, certain medical records may be retained indefinitely or for the course of a patient's long-term treatment. Records may be retained forever if they are held to be 'in the public interest' to keep. These decisions are made on a case-by-case basis.

## What happens once my NHS records are no longer needed?

Once a destruction deadline passes or a disposal order is given (and it's legal to do so), your record archival service should securely shred and dispose of the records. Specialized software should be used to destroy any digital scans of documents. If your documents are held with a third-party, they should do this for you to a professional standard according to their working copy of your RRS.

 

## Document retention, scanning, and destruction from CAS Ltd.

Clarke's Archival Storage (CAS) specializes in secure off-site archive retention and shredding for a wide range of UK clients. We're experienced in dealing with varied needs and requirements as well as document digitization and scan-on-demand solutions.

[Call or email us today](https://www.cas.ltd/contact) to discuss how we could solve your archival issues.

 

*Image source: [Unsplash](https://unsplash.com/photos/tn57JI3CewI)*

*[![New call-to-action](https://no-cache.hubspot.com/cta/default/8508503/0092644a-ac19-4df1-9217-205fefd90184.png)](https://cta-redirect.hubspot.com/cta/redirect/8508503/0092644a-ac19-4df1-9217-205fefd90184)*

#### Follow Us

- <https://www.facebook.com/CAS-Clarks-Archive-Document-Storage-UK-109818034886378>
- <https://twitter.com/@Clarksarchive>

### Recent Posts

### Categories

- [accountancy (1)](https://www.cas.ltd/blog/tag/accountancy)
- [archive storage (17)](https://www.cas.ltd/blog/tag/archive-storage)
- [Archive storage London (47)](https://www.cas.ltd/blog/tag/archive-storage-london)
- [Basildon (1)](https://www.cas.ltd/blog/tag/basildon)
- [Benefits of document storage (66)](https://www.cas.ltd/blog/tag/benefits-of-document-storage)
- [Box shredding (2)](https://www.cas.ltd/blog/tag/box-shredding)
- [Boxing (2)](https://www.cas.ltd/blog/tag/boxing)
- [Cambridge (1)](https://www.cas.ltd/blog/tag/cambridge)
- [CAS news (25)](https://www.cas.ltd/blog/tag/cas-news)
- [Cataloguing (11)](https://www.cas.ltd/blog/tag/cataloguing)
- [cataloguing (2)](https://www.cas.ltd/blog/tag/cataloguing-2)
- [Chelmsford (1)](https://www.cas.ltd/blog/tag/chelmsford)
- [Cloud Storage (48)](https://www.cas.ltd/blog/tag/cloud-storage)
- [confidential files (14)](https://www.cas.ltd/blog/tag/confidential-files)
- [confidential shredding (4)](https://www.cas.ltd/blog/tag/confidential-shredding)
- [DBS Checks (1)](https://www.cas.ltd/blog/tag/dbs-checks)
- [Digital Delivery (1)](https://www.cas.ltd/blog/tag/digital-delivery)
- [Digital Delivery Service (1)](https://www.cas.ltd/blog/tag/digital-delivery-service)
- [digital document management (7)](https://www.cas.ltd/blog/tag/digital-document-management)
- [document boxes (4)](https://www.cas.ltd/blog/tag/document-boxes)
- [Document management (88)](https://www.cas.ltd/blog/tag/document-management)
- [Document Retention (7)](https://www.cas.ltd/blog/tag/document-retention)
- [document retention policy (4)](https://www.cas.ltd/blog/tag/document-retention-policy)
- [Document scanning (43)](https://www.cas.ltd/blog/tag/document-scanning)
- [Document shredding (30)](https://www.cas.ltd/blog/tag/document-shredding)
- [document shredding (8)](https://www.cas.ltd/blog/tag/document-shredding-2)
- [Document shredding London (18)](https://www.cas.ltd/blog/tag/document-shredding-london)
- [document storage (28)](https://www.cas.ltd/blog/tag/document-storage)
- [Document storage boxes (13)](https://www.cas.ltd/blog/tag/document-storage-boxes)
- [document storage boxes (8)](https://www.cas.ltd/blog/tag/document-storage-boxes-2)
- [Document storage London (29)](https://www.cas.ltd/blog/tag/document-storage-london)
- [Electronic document storage (44)](https://www.cas.ltd/blog/tag/electronic-document-storage)
- [Facilities Management (15)](https://www.cas.ltd/blog/tag/facilities-management)
- [Financial records storage (35)](https://www.cas.ltd/blog/tag/financial-records-storage)
- [financial services (7)](https://www.cas.ltd/blog/tag/financial-services)
- [GDPR (42)](https://www.cas.ltd/blog/tag/gdpr)
- [GP practice (1)](https://www.cas.ltd/blog/tag/gp-practice)
- [health and safety hazards (4)](https://www.cas.ltd/blog/tag/health-and-safety-hazards)
- [Historical document storage London (17)](https://www.cas.ltd/blog/tag/historical-document-storage-london)
- [Ipswich (1)](https://www.cas.ltd/blog/tag/ipswich)
- [ISO (3)](https://www.cas.ltd/blog/tag/iso)
- [IT data disposal (6)](https://www.cas.ltd/blog/tag/it-data-disposal)
- [IT equipment disposal (5)](https://www.cas.ltd/blog/tag/it-equipment-disposal)
- [Legal document storage (5)](https://www.cas.ltd/blog/tag/legal-document-storage)
- [legal documents storage (7)](https://www.cas.ltd/blog/tag/legal-documents-storage)
- [Legal documents storage London (30)](https://www.cas.ltd/blog/tag/legal-documents-storage-london)
- [Local Services (3)](https://www.cas.ltd/blog/tag/local-services)
- [Logistics (2)](https://www.cas.ltd/blog/tag/logistics)
- [managing documents (2)](https://www.cas.ltd/blog/tag/managing-documents)
- [medical records (10)](https://www.cas.ltd/blog/tag/medical-records)
- [Medical records storage (74)](https://www.cas.ltd/blog/tag/medical-records-storage)
- [Mighty Mike Evans (1)](https://www.cas.ltd/blog/tag/mighty-mike-evans)
- [Mike Evans (1)](https://www.cas.ltd/blog/tag/mike-evans)
- [Mike Evans Junior (1)](https://www.cas.ltd/blog/tag/mike-evans-junior)
- [NHS (3)](https://www.cas.ltd/blog/tag/nhs)
- [NHS medical records (46)](https://www.cas.ltd/blog/tag/nhs-medical-records)
- [Office moves London (2)](https://www.cas.ltd/blog/tag/office-moves-london)
- [Office relocation London (2)](https://www.cas.ltd/blog/tag/office-relocation-london)
- [Office removals London (10)](https://www.cas.ltd/blog/tag/office-removals-london)
- [Office supplies (3)](https://www.cas.ltd/blog/tag/office-supplies)
- [Offsite document storage (36)](https://www.cas.ltd/blog/tag/offsite-document-storage)
- [Outsourcing document storage (33)](https://www.cas.ltd/blog/tag/outsourcing-document-storage)
- [Peterborough (2)](https://www.cas.ltd/blog/tag/peterborough)
- [Post Scanning (7)](https://www.cas.ltd/blog/tag/post-scanning)
- [record retention schedule (3)](https://www.cas.ltd/blog/tag/record-retention-schedule)
- [save time searching for documents (1)](https://www.cas.ltd/blog/tag/save-time-searching-for-documents)
- [Scan On Demand (9)](https://www.cas.ltd/blog/tag/scan-on-demand)
- [scanning medical records (4)](https://www.cas.ltd/blog/tag/scanning-medical-records)
- [school document storage (1)](https://www.cas.ltd/blog/tag/school-document-storage)
- [Secure documant management (2)](https://www.cas.ltd/blog/tag/secure-documant-management)
- [secure document shredding (5)](https://www.cas.ltd/blog/tag/secure-document-shredding)
- [secure document storage (16)](https://www.cas.ltd/blog/tag/secure-document-storage)
- [secure document storage boxes (4)](https://www.cas.ltd/blog/tag/secure-document-storage-boxes)
- [secure online storage (3)](https://www.cas.ltd/blog/tag/secure-online-storage)
- [Security Document Storage (14)](https://www.cas.ltd/blog/tag/security-document-storage)
- [shredding (2)](https://www.cas.ltd/blog/tag/shredding)
- [shredding bins (1)](https://www.cas.ltd/blog/tag/shredding-bins)
- [small business services (4)](https://www.cas.ltd/blog/tag/small-business-services)
- [specialist document storage (2)](https://www.cas.ltd/blog/tag/specialist-document-storage)
- [Subject access and detection request (1)](https://www.cas.ltd/blog/tag/subject-access-and-detection-request)
- [Suffolk (2)](https://www.cas.ltd/blog/tag/suffolk)
- [Uncategorized (25)](https://www.cas.ltd/blog/tag/uncategorized)
- [Virtual Post Room (4)](https://www.cas.ltd/blog/tag/virtual-post-room)
- [WEEE disposal (5)](https://www.cas.ltd/blog/tag/weee-disposal)

#### Opening Times:

 

Monday - 9:00am - 5:00pm

Tuesday - 9:00am - 5:00pm

Wednesday - 9:00am - 5:00pm

Thursday - 9:00am - 5:00pm

Friday - 9:00am - 5:00pm

Saturday - Closed

Sunday - Closed

#### London Office

1 Whitings Way  
London  
E6 6LR

[Tel: 0845 505 0003](tel:0845050003)

[boxtransfer@cas.ltd](mailto:boxtransfer@cas.ltd?subject=Website%20Enquiry%20from%20cas.ltd)

[Privacy Policy](https://www.cas.ltd/privacy-policy)

[![CAS Accreditations](https://www.cas.ltd/hs-fs/hubfs/CAS%20Accreditations.png?width=252&height=142&name=CAS%20Accreditations.png)](https://www.cas.ltd/hubfs/CAS%20Accreditations%20September%202025.pdf)

 

#### CAS

A trading name of Clarks Archive Storage Ltd.  
 Covering: London, Essex, East Anglia and the Midlands

Registered Office:  
 61 Station Road, Sudbury, Suffolk. CO10 2SP

 Company Reg. No.  
 3241913

 VAT Reg. No.  
 681 0237 53

- [Secure Document Storage in Cambridge](https://www.cas.ltd/where-to-find-us/cambridge)
- [Secure document storage in Chelmsford](https://www.cas.ltd/where-to-find-us/chelmsford)
- [Secure Document Storage in Ipswich](https://www.cas.ltd/where-to-find-us/ipswich)
- [Secure Document Storage in Basildon](https://www.cas.ltd/where-to-find-us/basildon)
- [Secure Document Storage in Essex](https://www.cas.ltd/where-to-find-us/essex)

- <https://www.facebook.com/CAS-Clarks-Archive-Document-Storage-UK-109818034886378>
- <https://twitter.com/@Clarksarchive>
- <https://www.linkedin.com/company/cas-clarks-archive-storage/>
- <https://www.linkedin.com/company/cas-clarks-archive-storage>