--- title: What Should You Ask Your Document Storage Company? description: Looking for a remote document and data storage provider? Read on to find out vital questions you must ask to ensure you choose your perfect provider. image: https://www.cas.ltd/hubfs/ezgif-3-d51c6ce7f2.jpg --- [mailto:](mailto:) - [0845 50 50 003](tel:08455050003) - [boxtransfer@cas.ltd](mailto:boxtransfer@cas.ltd) - [Scan On Demand](https://scanondemand.cas.ltd/login.php) - [Online Login](https://boxtransfer.clarksarchivestorage.com/scripts/psonlineisapi.dll/9aufxDRZpnGiOwrcLNwYfRwV7OO/) [![CAS Digital & Archive Document Storage](https://www.cas.ltd/hubfs/raw_assets/public/CAS_Dec2020/images/logo.png "CAS Digital & Archive Document Storage")](https://www.cas.ltd/) - [Document Storage](https://www.cas.ltd/document-storage/business-document-storage/) - [Document Storage](https://www.cas.ltd/document-storage/business-document-storage/) - [Document Storage](https://www.cas.ltd/document-storage/document-storage-service) - [Archive Storage](https://www.cas.ltd/document-storage/archive) - [Digital Storage](https://www.cas.ltd/digital-storage/digital-documents) - [Digital Document Storage](https://www.cas.ltd/digital-storage/digital-documents) - [CAS Cloud](https://www.cas.ltd/digital-storage/cas-cloud) - [Live File Storage System](https://www.cas.ltd/digital-storage/live-file-storage) - [Document Scanning](https://www.cas.ltd/digital-storage/digital-documents) - [Scanning on Demand](https://www.cas.ltd/document-scanning/scanning-on-demand) - [Bulk Scanning](https://www.cas.ltd/document-scanning/bulk-scanning) - [Medical Records Scanning](https://www.cas.ltd/document-scanning/medical-records-scanning) - [Shredding & Disposal](https://www.cas.ltd/shredding/document-shredding) - [Shredding](https://www.cas.ltd/shredding/document-shredding) - [Document Shredding](https://www.cas.ltd/shredding/document-shredding) - [Bulk Shredding](https://www.cas.ltd/shredding/bulk-shredding) - [Medical Document Shredding](https://www.cas.ltd/shredding/medical-document-shredding) - [Disposal](https://www.cas.ltd/disposal/it-equipment) - [Box Recycling](https://www.cas.ltd/disposal/box-recycling) - [Disposal of IT Equipment](https://www.cas.ltd/disposal/it-equipment) - [Printer Disposal](https://www.cas.ltd/disposal/printers) - [Boxes & Supplies](https://www.cas.ltd/boxes/document-storage-boxes) - [Boxes](https://www.cas.ltd/boxes/document-storage-boxes) - [Document Storage Boxes](https://www.cas.ltd/boxes/document-storage-boxes) - [Triple Walled Corrugated Boxes](https://www.cas.ltd/boxes/triple-walled-corrugated-boxes) - [Lloyd George Boxes](https://www.cas.ltd/boxes/lloyd-george-boxes) - [Office Supplies](https://www.cas.ltd/office-supplies/office-supplies) - [Office Supplies](https://www.cas.ltd/office-supplies/office-supplies) - [Office Removals and Storage](https://www.cas.ltd/office-supplies/office-removals-and-storage) - [Virtual Post Room](https://www.cas.ltd/office-supplies/virtual-post-room) - [PPE Santising Products](https://www.cas.ltd/office-supplies/ppe-sanitising-products) - [Document Storage Bags](https://www.cas.ltd/office-supplies/document-storage-bags) - Industries - [Medical Records](https://www.cas.ltd/industries/medical-records-storage) - [Financial Records](https://www.cas.ltd/industries/financial-records-storage/) - Business - [Business Documents](https://www.cas.ltd/industries/business-document-storage) - [SME Document Storage](https://www.cas.ltd/document-storage/sme) - Education - [School Documents](https://www.cas.ltd/industries/school-document-storage) - [University Documents](https://www.cas.ltd/industries/university-document-storage) - [Blog](https://www.cas.ltd/blog) - [Contact Us](https://www.cas.ltd/contact) - Where to Find Us - [Essex](https://www.cas.ltd/where-to-find-us/essex) - [London](https://www.cas.ltd/where-to-find-us/london) - [Kent](https://www.cas.ltd/where-to-find-us/kent) - [Hertfordshire](https://www.cas.ltd/where-to-find-us/hertfordshire) - [Surrey](https://www.cas.ltd/where-to-find-us/surrey) - [Norwich](https://www.cas.ltd/where-to-find-us/norwich) - [Slough](https://www.cas.ltd/where-to-find-us/slough) - [Oxford](https://www.cas.ltd/where-to-find-us/oxford) - [Reading](https://www.cas.ltd/where-to-find-us/reading) - [Northampton](https://www.cas.ltd/where-to-find-us/northampton) - [Cambridge](https://www.cas.ltd/where-to-find-us/cambridge) - [Ipswich](https://www.cas.ltd/where-to-find-us/ipswich) - [Southend-On-Sea](https://www.cas.ltd/where-to-find-us/southend) - [Basildon](https://www.cas.ltd/where-to-find-us/basildon) - [Chelmsford](https://www.cas.ltd/where-to-find-us/chelmsford) - Important Information - [Retention Schedule](https://www.cas.ltd/retention-schedule) - [Data and Document Retention](https://www.cas.ltd/data-and-document-retention) - [GDPR Guide](https://www.cas.ltd/data-gdpr-guide) - [About Us](https://www.cas.ltd/about) - [About Us](https://www.cas.ltd/about) - [Contact Us](https://www.cas.ltd/contact) - [Contact Us](https://www.cas.ltd/contact) - [Document Storage](https://www.cas.ltd/document-storage/business-document-storage/) - [Document Storage](https://www.cas.ltd/document-storage/business-document-storage/) - [Document Storage](https://www.cas.ltd/document-storage/document-storage-service) - [Archive Storage](https://www.cas.ltd/document-storage/archive) - [Digital Storage](https://www.cas.ltd/digital-storage/digital-documents) - [Digital Document Storage](https://www.cas.ltd/digital-storage/digital-documents) - [CAS Cloud](https://www.cas.ltd/digital-storage/cas-cloud) - [Live File Storage System](https://www.cas.ltd/digital-storage/live-file-storage) - [Document Scanning](https://www.cas.ltd/digital-storage/digital-documents) - [Scanning on Demand](https://www.cas.ltd/document-scanning/scanning-on-demand) - [Bulk Scanning](https://www.cas.ltd/document-scanning/bulk-scanning) - [Medical Records Scanning](https://www.cas.ltd/document-scanning/medical-records-scanning) - [Shredding & Disposal](https://www.cas.ltd/shredding/document-shredding) - [Shredding](https://www.cas.ltd/shredding/document-shredding) - [Document Shredding](https://www.cas.ltd/shredding/document-shredding) - [Bulk Shredding](https://www.cas.ltd/shredding/bulk-shredding) - [Medical Document Shredding](https://www.cas.ltd/shredding/medical-document-shredding) - [Disposal](https://www.cas.ltd/disposal/it-equipment) - [Box Recycling](https://www.cas.ltd/disposal/box-recycling) - [Disposal of IT Equipment](https://www.cas.ltd/disposal/it-equipment) - [Printer Disposal](https://www.cas.ltd/disposal/printers) - [Boxes & Supplies](https://www.cas.ltd/boxes/document-storage-boxes) - [Boxes](https://www.cas.ltd/boxes/document-storage-boxes) - [Document Storage Boxes](https://www.cas.ltd/boxes/document-storage-boxes) - [Triple Walled Corrugated Boxes](https://www.cas.ltd/boxes/triple-walled-corrugated-boxes) - [Lloyd George Boxes](https://www.cas.ltd/boxes/lloyd-george-boxes) - [Office Supplies](https://www.cas.ltd/office-supplies/office-supplies) - [Office Supplies](https://www.cas.ltd/office-supplies/office-supplies) - [Office Removals and Storage](https://www.cas.ltd/office-supplies/office-removals-and-storage) - [Virtual Post Room](https://www.cas.ltd/office-supplies/virtual-post-room) - [PPE Santising Products](https://www.cas.ltd/office-supplies/ppe-sanitising-products) - [Document Storage Bags](https://www.cas.ltd/office-supplies/document-storage-bags) - Industries - [Medical Records](https://www.cas.ltd/industries/medical-records-storage) - [Financial Records](https://www.cas.ltd/industries/financial-records-storage/) - Business - [Business Documents](https://www.cas.ltd/industries/business-document-storage) - [SME Document Storage](https://www.cas.ltd/document-storage/sme) - Education - [School Documents](https://www.cas.ltd/industries/school-document-storage) - [University Documents](https://www.cas.ltd/industries/university-document-storage) - [Blog](https://www.cas.ltd/blog) - [Contact Us](https://www.cas.ltd/contact) - Where to Find Us - [Essex](https://www.cas.ltd/where-to-find-us/essex) - [London](https://www.cas.ltd/where-to-find-us/london) - [Kent](https://www.cas.ltd/where-to-find-us/kent) - [Hertfordshire](https://www.cas.ltd/where-to-find-us/hertfordshire) - [Surrey](https://www.cas.ltd/where-to-find-us/surrey) - [Norwich](https://www.cas.ltd/where-to-find-us/norwich) - [Slough](https://www.cas.ltd/where-to-find-us/slough) - [Oxford](https://www.cas.ltd/where-to-find-us/oxford) - [Reading](https://www.cas.ltd/where-to-find-us/reading) - [Northampton](https://www.cas.ltd/where-to-find-us/northampton) - [Cambridge](https://www.cas.ltd/where-to-find-us/cambridge) - [Ipswich](https://www.cas.ltd/where-to-find-us/ipswich) - [Southend-On-Sea](https://www.cas.ltd/where-to-find-us/southend) - [Basildon](https://www.cas.ltd/where-to-find-us/basildon) - [Chelmsford](https://www.cas.ltd/where-to-find-us/chelmsford) - Important Information - [Retention Schedule](https://www.cas.ltd/retention-schedule) - [Data and Document Retention](https://www.cas.ltd/data-and-document-retention) - [GDPR Guide](https://www.cas.ltd/data-gdpr-guide) - [About Us](https://www.cas.ltd/about) - [About Us](https://www.cas.ltd/about) - [Contact Us](https://www.cas.ltd/contact) - [Contact Us](https://www.cas.ltd/contact) # 7 Questions To Ask Your Document And Data Storage Company ![7 Questions To Ask Your Document And Data Storage Company](https://www.cas.ltd/hubfs/ezgif-3-d51c6ce7f2.jpg) When choosing a remote [document storage provider](https://www.cas.ltd/), you'll want to get the best choice for your budget. You'll also want to make sure that the company is transparent, accountable, safe, accredited, and capable. By asking the right questions, you can rapidly assess whether a provider has the right experience, approvals, and facilities to meet your organisational needs. Here are seven of the best questions to ask. **[![Contact Us Now](https://no-cache.hubspot.com/cta/default/8508503/a9c71648-0fbc-414a-a650-278700f7391b.png)](https://cta-redirect.hubspot.com/cta/redirect/8508503/a9c71648-0fbc-414a-a650-278700f7391b)** ## **1) How Long Have You Been In Business?** Establishing how long the company's been around can help you set service expectations, gauge the businesses' size, and explain any gaps in portfolios, accreditation, and customer reviews. If your candidate can't provide you with a good portfolio and a list of services after more than three years trading, you might need to ask why that is. ## **2) How Are My Documents Protected?** Excellent environmental protection, digital and physical safeguards, and security standards are at the heart of every professional [archive service](https://www.cas.ltd/archive-storage). Those responsible should be able to explain what they've put in place to guard against fire, the elements, cold and heat, burglars, hackers, and unauthorised access to your files. ## **3) How Do I Request Document Deliveries?** It may seem obvious, but you'll need to know how to get your documents back out at points. It's a particular priority to work out how this will happen if you're working a long way from your [document storage location](https://www.cas.ltd/document-storage-boxes). If your archive doesn't offer remote delivery and deposit services, you'll have to organise them yourself or hire a third-party courier. It's worth factoring those concerns into your overall budget. ## **4) When Can I Make Access Requests?** Is the company open for deposits and retrievals 24-7? Does it only operate on weekdays? What about holidays and off-peak turnaround times? If you need to access critical records at off-peak times, you might need to look for a larger archival company or specialist storage provider. ## **5) How Long Does It Take For Documents To Be Delivered?** It's crucial to know how long the archive will take to get your files out and back to you. Long-term storage providers typically work to slower schedules (1-7 days) than rapid access warehouses (2-12 hours). If you're looking to keep using the records as a semi-active database, pick a company that can provide the former. ## **6) Can I Save Money By Using Your Document Storage Services?** While off-site storage often cuts monthly overheads, your provider should be able to give you a breakdown of how exactly they'll do that for you. They should also be able to tell you what special features they offer over nearby rivals. ## **7) Are Your Services Environmentally Friendly?** As they deal with [disposing](https://www.cas.ltd/document-shredding) of a lot of paperwork that's reached the end of its working life and use extensive climate controls, off-site archives tend to be high-energy buildings that generate lots of waste paper. Does the company have procedures in place to [shred and recycle](https://www.cas.ltd/blog/what-should-i-look-for-from-my-secure-medical-document-shredding-company) records that are no longer needed? Do they employ any energy-saving tech (e.g. timers, solar panels) or strategies? Do they use scanning and digitisation extensively to save on paper? ## **Affordable External Record Archiving With CAS Ltd.** At [CAS](https://www.cas.ltd/), we specialise in the safe off-site storage, management, and disposal of paper archives for a variety of UK businesses and medical organisations. For a storage plan tailored to your needs, please speak with one of our [service team](https://www.cas.ltd/contact) today. [![Digital Document ](https://no-cache.hubspot.com/cta/default/8508503/f82ffb2a-161b-4f4d-9821-88250c616d51.png)](https://cta-redirect.hubspot.com/cta/redirect/8508503/f82ffb2a-161b-4f4d-9821-88250c616d51) Image Source: [Canva](https://www.canva.com/photos/MAEx1IZsgCc-data-storage-archive-concept/) #### Follow Us - - ### Recent Posts ### Categories - [accountancy (1)](https://www.cas.ltd/blog/tag/accountancy) - [archive storage (17)](https://www.cas.ltd/blog/tag/archive-storage) - [Archive storage London (47)](https://www.cas.ltd/blog/tag/archive-storage-london) - [Basildon (1)](https://www.cas.ltd/blog/tag/basildon) - [Benefits of document storage (66)](https://www.cas.ltd/blog/tag/benefits-of-document-storage) - [Box shredding (2)](https://www.cas.ltd/blog/tag/box-shredding) - [Boxing (2)](https://www.cas.ltd/blog/tag/boxing) - [Cambridge (1)](https://www.cas.ltd/blog/tag/cambridge) - [CAS news (25)](https://www.cas.ltd/blog/tag/cas-news) - [Cataloguing (11)](https://www.cas.ltd/blog/tag/cataloguing) - [cataloguing (2)](https://www.cas.ltd/blog/tag/cataloguing-2) - [Chelmsford (1)](https://www.cas.ltd/blog/tag/chelmsford) - [Cloud Storage (48)](https://www.cas.ltd/blog/tag/cloud-storage) - [confidential files (14)](https://www.cas.ltd/blog/tag/confidential-files) - [confidential shredding (4)](https://www.cas.ltd/blog/tag/confidential-shredding) - [DBS Checks (1)](https://www.cas.ltd/blog/tag/dbs-checks) - [Digital Delivery (1)](https://www.cas.ltd/blog/tag/digital-delivery) - [Digital Delivery Service (1)](https://www.cas.ltd/blog/tag/digital-delivery-service) - [digital document management (7)](https://www.cas.ltd/blog/tag/digital-document-management) - [document boxes (4)](https://www.cas.ltd/blog/tag/document-boxes) - [Document management (88)](https://www.cas.ltd/blog/tag/document-management) - [Document Retention (7)](https://www.cas.ltd/blog/tag/document-retention) - [document retention policy (4)](https://www.cas.ltd/blog/tag/document-retention-policy) - [Document scanning (43)](https://www.cas.ltd/blog/tag/document-scanning) - [Document shredding (30)](https://www.cas.ltd/blog/tag/document-shredding) - [document shredding (8)](https://www.cas.ltd/blog/tag/document-shredding-2) - [Document shredding London (18)](https://www.cas.ltd/blog/tag/document-shredding-london) - [document storage (28)](https://www.cas.ltd/blog/tag/document-storage) - [Document storage boxes (13)](https://www.cas.ltd/blog/tag/document-storage-boxes) - [document storage boxes (8)](https://www.cas.ltd/blog/tag/document-storage-boxes-2) - [Document storage London (29)](https://www.cas.ltd/blog/tag/document-storage-london) - [Electronic document storage (44)](https://www.cas.ltd/blog/tag/electronic-document-storage) - [Facilities Management (15)](https://www.cas.ltd/blog/tag/facilities-management) - [Financial records storage (35)](https://www.cas.ltd/blog/tag/financial-records-storage) - [financial services (7)](https://www.cas.ltd/blog/tag/financial-services) - [GDPR (42)](https://www.cas.ltd/blog/tag/gdpr) - [GP practice (1)](https://www.cas.ltd/blog/tag/gp-practice) - [health and safety hazards (4)](https://www.cas.ltd/blog/tag/health-and-safety-hazards) - [Historical document storage London (17)](https://www.cas.ltd/blog/tag/historical-document-storage-london) - [Ipswich (1)](https://www.cas.ltd/blog/tag/ipswich) - [ISO (3)](https://www.cas.ltd/blog/tag/iso) - [IT data disposal (6)](https://www.cas.ltd/blog/tag/it-data-disposal) - [IT equipment disposal (5)](https://www.cas.ltd/blog/tag/it-equipment-disposal) - [Legal document storage (5)](https://www.cas.ltd/blog/tag/legal-document-storage) - [legal documents storage (7)](https://www.cas.ltd/blog/tag/legal-documents-storage) - [Legal documents storage London (30)](https://www.cas.ltd/blog/tag/legal-documents-storage-london) - [Local Services (3)](https://www.cas.ltd/blog/tag/local-services) - [Logistics (2)](https://www.cas.ltd/blog/tag/logistics) - [managing documents (2)](https://www.cas.ltd/blog/tag/managing-documents) - [medical records (10)](https://www.cas.ltd/blog/tag/medical-records) - [Medical records storage (74)](https://www.cas.ltd/blog/tag/medical-records-storage) - [Mighty Mike Evans (1)](https://www.cas.ltd/blog/tag/mighty-mike-evans) - [Mike Evans (1)](https://www.cas.ltd/blog/tag/mike-evans) - [Mike Evans Junior (1)](https://www.cas.ltd/blog/tag/mike-evans-junior) - [NHS (3)](https://www.cas.ltd/blog/tag/nhs) - [NHS medical records (46)](https://www.cas.ltd/blog/tag/nhs-medical-records) - [Office moves London (2)](https://www.cas.ltd/blog/tag/office-moves-london) - [Office relocation London (2)](https://www.cas.ltd/blog/tag/office-relocation-london) - [Office removals London (10)](https://www.cas.ltd/blog/tag/office-removals-london) - [Office supplies (3)](https://www.cas.ltd/blog/tag/office-supplies) - [Offsite document storage (36)](https://www.cas.ltd/blog/tag/offsite-document-storage) - [Outsourcing document storage (33)](https://www.cas.ltd/blog/tag/outsourcing-document-storage) - [Peterborough (2)](https://www.cas.ltd/blog/tag/peterborough) - [Post Scanning (7)](https://www.cas.ltd/blog/tag/post-scanning) - [record retention schedule (3)](https://www.cas.ltd/blog/tag/record-retention-schedule) - [save time searching for documents (1)](https://www.cas.ltd/blog/tag/save-time-searching-for-documents) - [Scan On Demand (9)](https://www.cas.ltd/blog/tag/scan-on-demand) - [scanning medical records (4)](https://www.cas.ltd/blog/tag/scanning-medical-records) - [school document storage (1)](https://www.cas.ltd/blog/tag/school-document-storage) - [Secure documant management (2)](https://www.cas.ltd/blog/tag/secure-documant-management) - [secure document shredding (5)](https://www.cas.ltd/blog/tag/secure-document-shredding) - [secure document storage (16)](https://www.cas.ltd/blog/tag/secure-document-storage) - [secure document storage boxes (4)](https://www.cas.ltd/blog/tag/secure-document-storage-boxes) - [secure online storage (3)](https://www.cas.ltd/blog/tag/secure-online-storage) - [Security Document Storage (14)](https://www.cas.ltd/blog/tag/security-document-storage) - [shredding (2)](https://www.cas.ltd/blog/tag/shredding) - [shredding bins (1)](https://www.cas.ltd/blog/tag/shredding-bins) - [small business services (4)](https://www.cas.ltd/blog/tag/small-business-services) - [specialist document storage (2)](https://www.cas.ltd/blog/tag/specialist-document-storage) - [Subject access and detection request (1)](https://www.cas.ltd/blog/tag/subject-access-and-detection-request) - [Suffolk (2)](https://www.cas.ltd/blog/tag/suffolk) - [Uncategorized (25)](https://www.cas.ltd/blog/tag/uncategorized) - [Virtual Post Room (4)](https://www.cas.ltd/blog/tag/virtual-post-room) - [WEEE disposal (5)](https://www.cas.ltd/blog/tag/weee-disposal) #### Opening Times:   Monday - 9:00am - 5:00pm Tuesday - 9:00am - 5:00pm Wednesday - 9:00am - 5:00pm Thursday - 9:00am - 5:00pm Friday - 9:00am - 5:00pm Saturday - Closed Sunday - Closed #### London Office 1 Whitings Way London E6 6LR [Tel: 0845 505 0003](tel:0845050003) [boxtransfer@cas.ltd](mailto:boxtransfer@cas.ltd?subject=Website%20Enquiry%20from%20cas.ltd) [Privacy Policy](https://www.cas.ltd/privacy-policy) [![CAS Accreditations](https://www.cas.ltd/hs-fs/hubfs/CAS%20Accreditations.png?width=252&height=142&name=CAS%20Accreditations.png)](https://www.cas.ltd/hubfs/CAS%20Accreditations%20September%202025.pdf)   #### CAS A trading name of Clarks Archive Storage Ltd. Covering: London, Essex, East Anglia and the Midlands Registered Office: 61 Station Road, Sudbury, Suffolk. CO10 2SP Company Reg. No. 3241913 VAT Reg. No. 681 0237 53 - [Secure Document Storage in Cambridge](https://www.cas.ltd/where-to-find-us/cambridge) - [Secure document storage in Chelmsford](https://www.cas.ltd/where-to-find-us/chelmsford) - [Secure Document Storage in Ipswich](https://www.cas.ltd/where-to-find-us/ipswich) - [Secure Document Storage in Basildon](https://www.cas.ltd/where-to-find-us/basildon) - [Secure Document Storage in Essex](https://www.cas.ltd/where-to-find-us/essex) - - - -